Legal
Last updated: April 25, 2026
At Stack-Ops, we take your privacy seriously. This Privacy Policy explains how Stack-Ops Inc. ("Stack-Ops," "we," "us," or "our") collects, uses, shares, and protects your personal information when you use our website at Stack-Ops.netlify.app and our IT operations platform (collectively, the "Service"). By using our Service, you agree to the practices described in this policy.
When you create an account, subscribe to our newsletter, or contact us, we collect information such as your name, email address, company name, job title, and payment information. We only collect what you choose to provide.
When you use Stack-Ops, we automatically collect certain technical information including your IP address, browser type, operating system, referring URLs, device identifiers, and usage data such as pages visited and features used. This helps us improve the platform and diagnose issues.
We use cookies and similar tracking technologies to operate and improve the service, remember your preferences, and understand how you interact with our website. You can control cookie settings through your browser. See our Cookie Policy section below for more details.
We use your information to create and manage your account, provide and improve the Stack-Ops platform, process payments, send service-related communications (such as confirmations, technical notices, updates, and support messages), and respond to your comments and questions.
With your consent, we may send promotional communications such as newsletters, feature announcements, and offers. You can opt out of marketing emails at any time by clicking the unsubscribe link in any email we send.
We analyze usage patterns to understand how our service is used and to improve features, performance, and user experience. This analysis is performed on aggregated or anonymized data where possible.
We may use your information to comply with applicable laws and regulations, enforce our Terms of Service, protect the rights, property, or safety of Stack-Ops, our users, and the public, and detect and prevent fraud and abuse.
We share information with trusted third-party service providers who assist us in operating our platform, including cloud hosting providers, payment processors, email service providers, and analytics providers. These providers are contractually bound to protect your data and use it only as directed by us.
If Stack-Ops is involved in a merger, acquisition, asset sale, or similar transaction, your information may be transferred as part of that transaction. We will notify you before your information is subject to a different privacy policy.
We may disclose your information if required by law, court order, or government request, or if we believe in good faith that disclosure is necessary to protect our rights, prevent fraud, or respond to an emergency.
We do not sell, trade, or rent your personal information to third parties for their own marketing purposes.
We retain your personal information for as long as your account is active or as needed to provide you services. If you delete your account, we will delete or anonymize your personal data within 90 days, except where we are required to retain it by law or where it is necessary to resolve disputes or enforce our agreements.
You have the right to access the personal information we hold about you and to request correction of any inaccuracies. You can update most of your account information directly within the Stack-Ops platform.
You may request deletion of your personal data at any time by contacting us at privacy@stack-ops.io. We will fulfill your request subject to our legal obligations.
You have the right to receive a copy of your personal data in a structured, machine-readable format. Please contact privacy@stack-ops.io to make such a request.
You can opt out of marketing communications at any time by clicking "unsubscribe" in any marketing email or by contacting us at privacy@stack-ops.io.
If you are located in the European Economic Area or United Kingdom, you have additional rights under the GDPR including the right to object to processing, the right to restrict processing, and the right to lodge a complaint with your local supervisory authority. Our legal basis for processing is typically contract performance, legitimate interests, consent, or legal obligation depending on the activity.
If you are a California resident, you have rights under the California Consumer Privacy Act including the right to know what personal information we collect, the right to delete personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at privacy@stack-ops.io.
We implement industry-standard security measures to protect your personal information, including encryption in transit (TLS) and at rest (AES-256), role-based access controls, regular security audits, and incident response procedures. While we take these measures seriously, no system is 100% secure. We encourage you to use a strong, unique password for your Stack-Ops account and to notify us immediately at security@stack-ops.io if you suspect unauthorized access.
Stack-Ops is headquartered in the United States. If you are accessing our service from outside the US, your information may be transferred to, stored, and processed in the US or other countries where our service providers operate. We ensure appropriate safeguards are in place for international transfers, including Standard Contractual Clauses where required by applicable law.
Stack-Ops is not directed at children under the age of 16, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately at privacy@stack-ops.io and we will take steps to delete it.
These cookies are necessary for the website and platform to function correctly. They enable core functionality such as security, account login, and session management. You cannot opt out of these cookies.
We use analytics cookies (such as those provided by privacy-focused analytics tools) to understand how visitors interact with our site. This helps us improve performance and content. You may opt out of analytics cookies through our cookie consent settings.
With your consent, we may use marketing cookies to deliver relevant advertisements and track campaign effectiveness. You can opt out at any time through our cookie consent settings or your browser settings.
We may update this Privacy Policy from time to time. When we make material changes, we will notify you by email or through a prominent notice on our website at least 30 days before the changes take effect. Your continued use of Stack-Ops after the effective date constitutes your acceptance of the updated policy.
If you have any questions, concerns, or requests about this Privacy Policy or our data practices, please contact us:
Email: privacy@stack-ops.io
General: hello@stack-ops.io